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Will1974
Joining in

on ‎13-08-2021 00:04

Has all L14 gone off

 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎13-08-2021 03:01

Hi Will1974,

You should call the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Corey_C
Moderator
Moderator

on ‎15-08-2021 09:37

Thanks for your post and welcome to the Community Forums, Will1974,

 

Sorry to hear that you have been having connection issues. How has things been since your post?

I have run a remote diagnostic and have not been able to identify any issues with your connection.

We can also provide online broadband help here: https://www.virginmedia.com/help/services-support/broadband

Let us know if you need any further help.

 

Cheers,

Corey C

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