Connect App and Hub 4

[boxer]

With the new version of the connect App I’ve been able to connect to my Hub 4 however the app only shows ethernet connections and not WiFi or my smart hubs. I thought is would show all my connections? 

[Ilyas_Y]

Hey there @boxer, thanks for reaching out to us.

I'm sorry to hear about the issues you've been having with the Connect app.
The Connect app does usually show all the connections, wired and wireless.

May I ask if the latest version of the app has been installed?
If so, are you able to uninstall the app and re-install it on your device?

Let us know how it goes.

Kind regards.

[boxer]

Hey @llyas_Y thanks for getting back to me.  I followed your guidance and uninstalled and installed the app again.  Signed in and still the same, just wired connections showing.  

[Beth_G]

Thanks for letting us know boxer.

Do you perhaps have any customised WiFi settings set on your Hub 4? I'm just trying to think of what could be causing only wired connections to show. 

Have you tried a factory reset to see if that changes anything?