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PAC code request not working

iraizma
Joining in

I have been requesting for my PAC code over the last two weeks (text message, online and on the phone) and I keep on getting errors when doing it. When I call to 789, they say a ticket has been raised and that they will let me know in up to 5 working days, however it is still not working.

2+ weeks to get a pac code should be illegal, please sort this ASAP, things like this is what makes me want to leave this company for both mobile and broadband!

3 REPLIES 3

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Good morning @iraizma

 

Welcome to the forums & thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with getting your PAC code. 

 

Have you now been provided a PAC code or are you still waiting on this? 

 

Kind regards,

Zak_M

I am still waiting for my pac code…

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Sorry to hear about this @iraizma - I'll drop you a private message now, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

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