password for telephone support

[Petro1head]

I also need my telephone support resetting or a reminder please

[Robert_P]

Hello Cms239

Thanks for reaching out to us for support regarding your account, we appreciate you taking the time to raise your query via the forums.

Can clarify exactly what it is you require assistance with? Are you looking for support with your landline or just looking to reset the password on the account?

If you could let us know we're happy to help further. 

Rob

[Petro1head]

this is re getting telephone support

when I speak to someone at Virgin they go through the security and ask for my password but the one I use seems to be incorrect.   so I need my password resetting please

[Paulina_Z]

Hi @Petro1head,

Thank you for coming back to us. We understand now. No problem at all!

I will send you a Private Message to confirm some details before we can change the account password. So please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you! 🙂