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Wrong bill amount

Holster1990
Joining in

on ‎11-04-2023 08:32

I have a contract for £44 a month but Virgin keep charging me £70 then giving me credit after cutting me off because I won’t pay the £70. What can I do to stop the extra hassle as every bill there’s a problem. 

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1 REPLY 1

Steven_L
Forum Team
Forum Team

on ‎11-04-2023 10:41

Hey Holster1990,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your billing at the moment, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

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