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VM What the Heck?

philtattersall8
Tuning in

on ‎10-04-2024 17:40

I'll try to keep this brief. 

The deal I agreed online vs the deal they signed me up to. All despite several calls and emails that confirmed the original price was being processed.

Anyone at VM care to explain / help?

original offeroriginal offerwhat VM gave mewhat VM gave me

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2 REPLIES 2

Cardiffman282
Problem sorter

on ‎10-04-2024 17:47

Looks like you have been charged for two months up front. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Joseph_B
Forum Team (Retired)
Forum Team (Retired)

on ‎14-04-2024 10:37

Hey @philtattersall8,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have had this bill come through with regards to your package, with this it could be that the bill produced before the change was done and thus it shows at this higher rate, can you confirm if your MY VM account shows the same billing amount?

Joe

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