Referrals missing x2 = £100

[KenMac781]

I have referred two friends months ago, no money paid into my account.

My friends used the codes I gave them after all they must of worked as there now virgin media customers.

Spoken to a virgin media advisor today couldn't here her for the background noise from other advisers, could also not understand what was being said as her English was not very good.

Aklamio ???? I have hold my breath what I think of the communications you have emailed me absolutely disgusting and terrible customer service.

I will never recommend another customer to virgin media as the referral system doesn't work and is totally disjointed.

Will be leaving at end of contract.

[Lee_R]

Hi @KenMac781, thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R

[KenMac781 · Accepted solution]

Hi Lee, very happy with response, efforts and outcome.

Regard's

Ken