No verification email received

[Rhay]

Hi, I recently joined VirginMedia but have not received a link to verify my email address despite clicking the link many times. Please can you advise how to resolve?

Many thanks,

Rebecca 

[John_GS]

Morning Rebecca, 

Welcome to the community and indeed Virgin Media 🙂 thanks for posting and I am sorry to hear the verification hasn't worked. I'll pop you a PM to get some details and hopefully sort this, if I can't, it'll be an IT ticket raised.

Best wishes,