on 06-02-2024 11:03
My contract was up for renewal, I clicked through the offers and managed to get a better deal with basic tv for £55. That was around a month ago. Got my new contract sent via email but haven’t heard anything since.
order reference CH2058356812
Hopefully I can get this sorted out with out endless phone calls
Thanks for any help.
Answered! Go to Answer
on 08-02-2024 11:05
I'm so sorry @Shonathomson82 I have popped that across to you now, please do pop back whenever you can and I will do all I can to help.
on 06-02-2024 13:09
Hi there @Shonathomson82
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your new contract! I would be more than happy to check this with you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
on 07-02-2024 13:46
Hi there I haven’t heard anything back or received a PM (unless I’ve stupidly deleted it in error!)
on 08-02-2024 11:05
I'm so sorry @Shonathomson82 I have popped that across to you now, please do pop back whenever you can and I will do all I can to help.