Recent DiscussionsXSUS Invalid Request (KMM129076453V77941L0KM) At 14;52 received email "find your best renewal price inside’ from email@em.virginmedia.co.uk At 15:19 made order and received contract - emails from webteam@virginmedia.com At 16:19 received this ...Virgin Media Charging for Switching to another Broadband Provider I wanted to share my experience with Virgin Media to warn others who are planning to switch providers. I decided to switch my broadband and phone service from Virgin Media to EE/BT, with my new serv...Upgrade to the Mixit TV package Went to look at the information regarding the latest price rise for April. Fair enough all providers do this but then I noticed an upgrade deal. Upgrade to the Mixit TV package for £5. Now I've had ...£1000 early disconnection charge - despite notifying VM of switch during cooling off period! Hi. Hoping someone can help or steer me in the right direction - as ive been going around in circles and being passed to multiple people on message service and calls. We decided to leave VM - We were...Cancel and my partner join as new customer my contract is coming to an end and since virgin have zero interest in giving me better deal after 20 years plus with them . I am rarely at home anyway with work but if my partner wants virgin servi...SolvedDirect Debit issue Hi, I missed a DD payment this month and my new bill is due on the 24th for £73.98 as I missed a payment. I have used QuickPay to contribute towards this however it says on the website that this won...Virgin media sending emails to an old email account Hi there, Ages ago I update my username for my virgins media account and all my preferences to email a new account as my old one had been compromised. I do get emails to this new one, however I’ve j...How can I speak to someone in retentions? I tried a couple days ago, only instead to be put through to indian customer services. I stuggled to understand the lady and the new package ive been put on is not what I agreed too. Ive tried to sp...CONTACT How do you contact someone to talk to at virgin media I called 150/0345 and never get put through to anyone just end up talking to automated voice in an endless loop, there are no issues but I got a ...Seriously bad customer service. I contacted Virgin media via online chat a month ago as they have been charging me a very high amount (£76 a month) for my broadband, and I believed it was way too high for a single person living in ...
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