Is swapping packages between two accounts a thing?

[guitar_huw]

Long story short,

We (me/wife) have two accounts, both with different TV packages.

Can we swap the TV packages between the two accounts without having to go through each one of us doing a package change? (especially since the one package is no longer available).

[Tom_F · Accepted solution]

Hi guitar_huw, thanks for getting in touch.

Unfortunately what you're asking wouldn't be possible - the packages would need to be removed and re-added. If one of the packages is no longer available then unfortunately we wouldn't be able to re-add it once it's been removed.

Tom 

[guitar_huw]

Cheers Tom.  It's what I thought would be the case, just wanted to check.

Thanks for the answer.

[Robert_P]

You're welcome guitar_huw.

If you have any further questions or need any support in the future please don't hesitate to get in touch 🙂

Rob