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Cancelling O2 SIM, will VOLT with virgin continue?

ryonghuk
Joining in

3 weeks ago

I have broadband with virgin, double speed with VOLT, however I’m thinking about getting a phone on contract with IDMobile, will my speed with virgin stay the same or will it drop to the next level?

Speed Test https://vidmate.bid/
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3 REPLIES 3

Roger_Gooner
Alessandro Volta

3 weeks ago

I believe you keep your speeds until you recontract with VM.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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unisoft
Knows their stuff

3 weeks ago

@ryonghuk wrote:

I have broadband with virgin, double speed with VOLT, however I’m thinking about getting a phone on contract with IDMobile, will my speed with virgin stay the same or will it drop to the next level?

Unless they changed rules again, you get to keep until you change your package under a service receipt or recontract.

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Tom_W1
Forum Team
Forum Team
In response to unisoft

3 weeks ago

Hi @ryonguk thanks for your post here in the Community, welcome!
If you have downgraded from Volt by removing your O2 SIM, then your volt boosts may be removed at any time - we cannot guarantee they will stay the same and may drop to the lower speed tariff.

Many thanks

Tom_W
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