Cancel paper biling

[Orfesk]

Hi, 

how to cancel to received paper bill. I did try to do online (paperless setting) but still  receiving them  and getting charged for them . 

[Carley_S]

Hi @bert37 

Welcome to the community forums

Sorry to hear of your concerns with setting up  e-billing. I can see on the systems at our side that you have spoken with the team and this seems to be all sorted for you now. 

E-billing is free of charge and is only paper billing which currently carries a £1.75 monthly charge. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).