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Landline to hub adaptor

Lelli
Tuning in

on ‎05-04-2023 16:05

Hi

Can a VM team member pick this up please.  I spoke to virgin on behalf of my elderly parents last Friday 31/3/23 and was switched over to the new hub landline on the Sunday but they are still waiting for the delivery of the landline to hub adaptor.  They have now been without a landline for several days and my mums lifeline is also plugged into this so that doesn't work either !!

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John_GS
Forum Team
Forum Team

on ‎05-04-2023 16:08

Hi @Lelli 

Thanks for posting and welcome to the community. We do say 3-5 days for the adapter but I'll PM you now to assist further.

Best wishes.

John_GS
Forum Team


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