Landline Phantom Outgoing Call

[AdrianWhyte]

We have just received an incoming call asking if we had just called them. 

I assured them we hadn't but just as I ended the call I noticed on my handset the call log which showed an outgoing call to that tel no. only a few minutes earlier.

We have both been in the house next to each other and neither of us made an outgoing call.

Why has this happened & has anyone else experienced this.

[Steven_L]

Hey AdrianWhyte, 

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with phantom calls from your landline, I have passed this onto our second line faults team to be looked into further. 

They will be in touch with you directly in the next 24 to 48 hours. 

Kind Regards,

Steven_L