email not delivered ... yahoo,AOL and sky domains,

[mcadman]

I have been told that there is an ongoing issue affecting all email addresses on the yahoo,AOL and sky domains, whereby emails from Virginmedia are treated as spam until the recipient marks them as not spam.

What is being done about this, as it makes the email unrealiable and hard to use ..

[Tom_W1]

Hi @mcadman, thanks for your post.

I'm sorry that you're experiencing issues with sending emails to other people, with their emails marking yours as spam/junk.

I can see that you've already posted in another thread about this, so I'd like to reiterate my colleague's previous comments to you.

Please be assured that we're doing our best to resolve this as soon as possible - I can't provide any specific details at the moment but we're working as hard as we can to fix this quickly for everyone affected.

Regards