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[Nix]

Moning all.

I seem to have the dreaded email issue.

@ntlworld.com

i have moved home not long ago and had this current email and been with ntl virgin since 1999

im hoping it’s not gone for ever? I am wondering if it’s an account based issue?

there are 2 other accounts one for my wife and one for my pal they both seem to be working I think?

Unable to get in via web and 3rd party apps

can someone help please? Thank you 

[Hayley_S]

Hello @Nix,

Thank you for the update, sorry I did not get back to you sooner in private, it was my two days off for the week before weekend.

I do hope you have got the support that you needed.

Many thanks,