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The fibre optic cable to my house has been cut, who can repair it?

RosBar
Joining in

on ‎27-10-2021 14:54

The fibre optic cable to my house has been cut, who can repair it?

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2 REPLIES 2

Andrew-G
Alessandro Volta

on ‎27-10-2021 15:12

Virgin Media will need to repair it, it's not a DIY job.  Phone in on VM's customer service number and report total loss of service.

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Paul_DN
Forum Team
Forum Team

on ‎28-10-2021 15:27

Hi RosBar,

 

Thank you for reaching out to us in our community and welcome, sorry to hear your cable was cut, I have been able to locate your account with the details we have for you, it doesn't look like you have spoken to us.

 

Have you managed to get the cable fixed?

 

Regards

 

Paul.

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