on 14-10-2023 12:20
A month ago I lost access to my VM emails - message comes up that says " Your do not have access to your emails at the moment." I have phoned ( and waited!) to 150, gone through security and various procedures only to be told the "technical team" will call me back within five days. This has happened three times. I WAS called back once - but did not get to the phone in time. I am waiting for an operation, and the hospital has my email address to contact me - and now can't. I just sat another half hour on 150 waiting for someone to answer. How DO you get any customer service from VM?
on 15-10-2023 12:45
Hi Annturel
Thank you for your post and welcome back to our community.
I have taken a look at things from our side and can see you spoke with someone this morning.
Is the issue now resolved?
Please pop back to us when you can.
Vikki - Forum Team
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