Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 35776 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 58877 Views
  • 0 replies
  • 85 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 40563 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 49345 Views
  • 8 replies
  • 7 kudos

Resolved! Can't send emails, again.

Good evening,Not able to send emails, AGAIN, i receive them but can't reply or send an original email, i have checked to make sure there are no issues in area and checked my hub and all is fine.  I access my emails via laptop only.  I have a gmail em...

Outlook & Cannot connect to IMAP email server

The Error Message received  - My Outlook cannot download folders Inbox from the IMAP email server for my ntlworld.com account. Cannot connect to the server - Been like this for last 18 hours.

Davlie by Joining in
  • 4568 Views
  • 15 replies
  • 1 kudos

Old Blueyonder email hacked

Hi same story as many an ex customer of VM and old email address and sub accounts has been hacked. Can’t reset password or get access to VM site but can this be picked up by admins and closed please urgently 

PE23 by Joining in
  • 382 Views
  • 2 replies
  • 0 kudos

Problem Accessing Email Addresses

Hi, we use 3 different ntlworld email addresses and for the last couple of days, we haven't been able to access them. When we go on the sign in page, we type in the email address, click on ' sign in ' and this sign in button does not work. Is anyone ...

NTL PASSWORD

Has anyone been successful getting password updated on ntlworld email?

Secondary blueyonder account blocked for months

I have been using blueyonder then Virginmedia for over 20 years.A few months ago the 2 blueyonder accounts were blocked. I was told that it would take about a week to fix. I diverted emails to another account and waited. The main account was reinstat...

Unable to Log in to Blueyonder email address

I had a recent scare in which I reset my Virgin Media email password which in the process generated a password for logging in to external apps. No problem there, all was working okay.However, after my phone contract was migrated to O2 I have no longe...

399166158_704057508375376_8553324631637520345_n.png
Tank621 by Joining in
  • 1120 Views
  • 3 replies
  • 0 kudos

Access to Blueyonder email

after my phone contract was migrated to O2 I have no longer been able to log in to my Virgin Media emails. My phone was signed out of my Blueyonder account sometime during november. I am concerned I will lose access to the account entirely, and have ...

399166158_704057508375376_8553324631637520345_n.png
JanMWood by Tuning in
  • 1358 Views
  • 7 replies
  • 0 kudos