on 29-11-2021 11:19
Hi I have an old blueyonder email address that's linked to my old account that's been hacked to death.
How do I go about getting it closed.
New account is in wife's name.
Answered! Go to Answer
on 30-11-2021 09:13
@RangerLazzari wrote:Hi I have an old blueyonder email address that's linked to my old account...................How do I go about getting it closed.
Just wait for one of the Forum Team (VM employees who support this forum) to pick up on this thread in the next day or so.
They will contact you via the forum and take your details securely via the forum's Private Message (PM) facility.
They can arrange to get the account deleted for you.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 30-11-2021 09:13
@RangerLazzari wrote:Hi I have an old blueyonder email address that's linked to my old account...................How do I go about getting it closed.
Just wait for one of the Forum Team (VM employees who support this forum) to pick up on this thread in the next day or so.
They will contact you via the forum and take your details securely via the forum's Private Message (PM) facility.
They can arrange to get the account deleted for you.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 01-12-2021 09:20
Hi @RangerLazzari thanks for posting and welcome back to our community.
Sorry to hear you're having issues with a former email address. I would like to help you resolve this. I am going to send you a private message.
Regards
Lee_R
on 06-12-2021 12:54
Hi RangerLazzari
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R