Background: I've got a Philips 55OLED803 which, despite fully supporting HLG, does not support UHD with the native BBC iPlayer tv app. I also have a NVDIA Shield and Apple TV 4K, but of course neither of those support UHD iPlayer either 🙄 I used to use a 4K Fire Stick until they suspended that last year (see here: https://www.bbc.co.uk/iplayer/help/questions/features/uhd-amazon-fire), and have since been begrudgingly without iPlayer UHD content.
I got a V6 box earlier this year and recently found out I should have access to UHD iPlayer content through it (woo!) but it's not working.
I can get HDR content through Netflix and the Virgin UHD channel, so I know the problem is specific to the V6 iPlayer app. I've played around with picture settings (currently I have all enabled, right up to 2160p passthrough), tried enabling iPlayer beta, even reset the entire box but am still getting no joy. It's quite frustrating. No UHD playback or even tag on the title.
Really want to get this working before the Doctor Who UHD simulcast via iPlayer on New Year's Eve!
I'm also on Ultimate Oomph and might get upgraded to V360 this week (which would solve things 🤞) but don't want to rely on that.
Specs below:
iPlayer Application Version: 17.11.2.0
iPlayer Bigscreen Version: 4.5.2
iPlayer Framework Version: 11.2.0
iPlayer Device: TIVO STB 2016 LF UHD
iPlayer Colour Depth: 24 bits-per-pixel
iPlayer Screen & Layout Resolutions: 1280x720
V6 Video Output Format: All (up to 2160p pass-through)
V6 Platform: DCX960
V6 Hardware Version: 2048.0
V6 Software Version: 20.10.1.RC21
V6 HDMI Status: HDCP 2.2 enabled
