cancel
Showing results for 
Search instead for 
Did you mean: 

BBC1 HD marking as a favourite...........

spangley
Dialled in

Hello

I have had to re add/ re mark BBC1 HD as a favourite channel yet when I click on guide it is not listed there

I have to go to top, choose the entertainment channels and pick it from there

Anyone help getting it back onto my guide please

Thanks for any help

Take care 

  

 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @spangley 

Are you clicking on the correct profile that you added BBC1 HD to as a favourite?

If so did you save the BBC1 HD channel correctly?

Please note any channels you add to the profile will automatically be placed at the bottom of the profile channel list.

If BBC1 HD has been added to the bottom of the list then click on Settings > Profiles > Manage channels > 

On the screen that opens scroll down and highlight BBC1 HD by clicking the OK button once you find it, then use the up/down arrow keys above and below  the OK symbol on your remote to move the channel to it's desired place then click OK, then at the top go to and press Confirm

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @spangley 

Are you clicking on the correct profile that you added BBC1 HD to as a favourite?

If so did you save the BBC1 HD channel correctly?

Please note any channels you add to the profile will automatically be placed at the bottom of the profile channel list.

If BBC1 HD has been added to the bottom of the list then click on Settings > Profiles > Manage channels > 

On the screen that opens scroll down and highlight BBC1 HD by clicking the OK button once you find it, then use the up/down arrow keys above and below  the OK symbol on your remote to move the channel to it's desired place then click OK, then at the top go to and press Confirm

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

You are a genius

Thanks so much

Take care

 

 

newapollo
Very Insightful Person
Very Insightful Person

Hi @spangley 

Thanks for the update, pleased I was able to help.

It's a bit of a fiddle to do it  though  39

Stay safe and take care.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali