on 27-01-2022 16:03
Hello
I have had to re add/ re mark BBC1 HD as a favourite channel yet when I click on guide it is not listed there
I have to go to top, choose the entertainment channels and pick it from there
Anyone help getting it back onto my guide please
Thanks for any help
Take care
Answered! Go to Answer
on 27-01-2022 16:23
Hi @spangley
Are you clicking on the correct profile that you added BBC1 HD to as a favourite?
If so did you save the BBC1 HD channel correctly?
Please note any channels you add to the profile will automatically be placed at the bottom of the profile channel list.
If BBC1 HD has been added to the bottom of the list then click on Settings > Profiles > Manage channels >
On the screen that opens scroll down and highlight BBC1 HD by clicking the OK button once you find it, then use the up/down arrow keys above and below the OK symbol on your remote to move the channel to it's desired place then click OK, then at the top go to and press Confirm
on 27-01-2022 16:23
Hi @spangley
Are you clicking on the correct profile that you added BBC1 HD to as a favourite?
If so did you save the BBC1 HD channel correctly?
Please note any channels you add to the profile will automatically be placed at the bottom of the profile channel list.
If BBC1 HD has been added to the bottom of the list then click on Settings > Profiles > Manage channels >
On the screen that opens scroll down and highlight BBC1 HD by clicking the OK button once you find it, then use the up/down arrow keys above and below the OK symbol on your remote to move the channel to it's desired place then click OK, then at the top go to and press Confirm
on 27-01-2022 16:30
You are a genius
Thanks so much
Take care
on 27-01-2022 16:33
Hi @spangley
Thanks for the update, pleased I was able to help.
It's a bit of a fiddle to do it though
Stay safe and take care.