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Query new contract

Ronbow1909
Joining in

Just signed a new contract & wondering why instead of Virgin heading at top left of phone it now says vodaphone uk 

1 ACCEPTED SOLUTION

Accepted Solutions

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Ronbow1909, 

Thanks for your post and welcome to the community!

We do utilise Vodafone's network however it should still state Virgin for your Network selection.

Is the service working? Also are you able to manually select our Network via your handset's settings for mobile data?

Let us know,

Kain

See where this Helpful Answer was posted

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Ronbow1909, 

Thanks for your post and welcome to the community!

We do utilise Vodafone's network however it should still state Virgin for your Network selection.

Is the service working? Also are you able to manually select our Network via your handset's settings for mobile data?

Let us know,

Kain