on 23-03-2022 17:29
About 3-4 weeks ago the mobile phone signal has dropped to 0-1 bars everywhere I go: work, home, out, in etc. I haven’t had more than two bars of signal since then. I have looked at all the coverage and to see if there are any known issues but keep getting taken round in a useless circle on the website that asks if I am in aeroplane mode… my brother also had this issue and has swapped providers. Issue fixed, he now has full bars. Frustrating.
on 04-04-2022 10:06
Hi Silver5040,
Thank you for checking, when was the last time you received a new Sim card?
Regards
Paul.
on 04-04-2022 10:09
When I switched to virgin. So I guess around 2018
on 04-04-2022 10:13
Thank you, I will send you an invite into a private chat so we can clear security and arrange a new Sim, once you receive the invite, please click on the purple envelope to accept.
Regards
Paul.