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No mobile signal

SophieRobins
Joining in

About 3-4 weeks ago the mobile phone signal has dropped to 0-1 bars everywhere I go: work, home, out, in etc. I haven’t had more than two bars of signal since then. I have looked at all the coverage and to see if there are any known issues but keep getting taken round in a useless circle on the website that asks if I am in aeroplane mode… my brother also had this issue and has swapped providers. Issue fixed, he now has full bars. Frustrating.

12 REPLIES 12

Hi Silver5040,

Thank you for checking, when was the last time you received a new Sim card?

Regards

Paul.

When I switched to virgin. So I guess around 2018

Thank you, I will send you an invite into a private chat so we can clear security and arrange a new Sim, once you receive the invite, please click on the purple envelope to accept.

Regards

Paul.