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Hapoyincrete
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How to get a PAC code without a working phone?

I have decided to leave Virgin as I will be spending a lot more time abroad so need a more suitable provider. I want to take my Virgin mobile number with me . I haven't managed to activate my new SIM and to be honest I've given up trying as I'm leaving now.

The Virgin community has been the best part of Virgin mobile and I mean that seriously!

So my last problem is how to get a PAC code without my phone working and without a landline. Obviously I have the internet.

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Lee_R
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Message 2 of 16
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Re: How to get a PAC code without a working phone?

Hi @Hapoyincrete thanks for posting and welcome back to our community.

Sorry to hear you're leaving and that you've been unhappy with your experience.  I would like to help you with your request.  I am going to send you a private message.

Regards

 

Lee

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Hapoyincrete
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Re: How to get a PAC code without a working phone?

Thankyou Lee for your prompt reply. I will keep my eyes open for your message!

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Lee_R
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Re: How to get a PAC code without a working phone?

Sorry.  I will re-send it.

Regards


Lee

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Lee_R
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Re: How to get a PAC code without a working phone?

Hi Hapoyincrete

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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Lee_R
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Message 6 of 16
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Re: How to get a PAC code without a working phone?

Hi Hapoyincrete

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

Hapoyincrete
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Re: How to get a PAC code without a working phone?

Hi I don't if this is still active. My husband has a Virgin SIM and the same problem as me so has decided to part company with Virgin. 

Is it possible for him to have a PAC code via the forum and his email address? Would he need to register on the forum in his own right.

Obviously he cannot phone or text Virgin and we are now back in Greece until February.

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Lee_R
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Message 8 of 16
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Re: How to get a PAC code without a working phone?

Hi Hapoyincrete thanks for getting back to us.

Sorry to hear that your husband having similar or same issue as you.  As this is PAC related I would ask that he contacts us directly.  Would need to do via own handle.

Regards

 

Lee_R

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Hapoyincrete
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Re: How to get a PAC code without a working phone?

Hi 

Do I need to register on the forum separately to my wife to do this.We are a bit confused? I'm sorry we don't have any luck with Virgin but I tried several times to get our Virgin SIMs to work in the UK but really it's not practical to have a Virgin SIM as I'm back in Greece for 2-3 months now depending on Covid!

Rick

 

 

 

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Lee_R
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Message 10 of 16
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Re: How to get a PAC code without a working phone?

Hi there

Yes you would have to register separately to your wife.  Sorry for any confusion.

Regards


Lee

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