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Cancelling virgin mobile abroad - customer service still unreachable after 2 hour wait

Dappiehub
Just joined

I moved abroad a couple of months ago to the Netherlands. I need to cancel my subscription, but I am finding myself unable to cancel the subscription after several attempts! Today I waited for more than 2 hours on the messenger service while simultaneously also calling customer service on +44 345 600789. Could someone please let me know how I can cancel my Virgin mobile if customer service cannot be reached at all.

1 REPLY 1

Corey_C
Moderator
Moderator

Thanks for your post and welcome to the Community Forums, Dappiehub.  

 

I have sent you a private message to confirm your mobile account details. 

 

Cheers,

Corey C