Can I buy more data when I am abroad?

[Doris21]

I have nearly run out of data. Can I buy more data when I am abroad?

[Adri_G]

Hello Doris21,

Thanks for posting with your query here on our forum page, could you please visit this page here and let us know if you can sign in to your online mobile account and able to add extra data from there?

Please, try this and let us know if it works as there should be no issues doing this even when abroad.

Happy to further assist with any issues faced.

[Doris21]

I can log into my account but can’t see anywhere where I can buy more data. Can you tell me where I need to look?

[Adri_G]

Hi again and thanks for the reply Doris21.

When logging to your account online, you should be able to find an option to buy data add-on or tap the link in our text message that came when you were almost out of data and follow the steps there to do this.

Let us know how you get on and if you need more help.