tvgo on my phone wont accept my username

[pilko]

why wont tvgo accept my username ie email address

[pilko]

Forgotten username just gives you your email and it's this it won't accept. I can log into my account and I can log in on a laptop using the same email i get rid of the tvgo app but this just uninstalls the app not fully deletes it so when I re install it goes back to the same thing

[Gareth_L]

Thanks pilko

Have you tried an alternative device to see if the same thing happens 

Gareth_L

[pilko]

Got it working thanks to everyone 

[Chris_W1]

HI Pilko, thanks for the reply. I am happy to hear that this is now working and you have managed to get this resolved. Pease let us know if anything changes. I would also like to wish you a great weekend and let us know if you need anything further - Chris