HELP: Removing devices from Sky Sports app

[SuperCoolFunGuy]

Hi everyone,

I have been trying to login to https://id.virginmedia.com/sign-in?protocol=oidc, via Chrome, Chrome Incognito, Edge, Edge Incognito, Mozilla Firefox, Mozilla Firefox Incognito, and Internet Explorer.

Each time I input my Virgin Media user account, and click Login, I get the following error,

"Something went wrong. Please try again later."

Does anyone know the resolution to this?

Thank you.

[newapollo]

Hi @SuperCoolFunGuy 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

[SuperCoolFunGuy]

Hi,

That link redirects to the one I linked.

Tried every conceivable browser, and incognito. Still no luck unfortunately.

Thanks

[Chris_W1]

HI SuperCoolFunGuy, thanks for the message and welcome to the forums. 

I am sorry to hear that you are unable to remove these and will send you a private message so that this can be looked into further.

Kind regards 

Chris.