Red light on hub 3.0

[DawidZaleski]

Since last week there is a red light on my hub 3.0 I tried to reset it a few times but it's still the same. 

[Gareth_L]

Hi DawidZaleski

Sorry to hear this

Redlight on the Hub will need us to replace it 

In the mean time can you make sure its in a cool well ventilated place away from direct heat 

I will need to send you a private message to pass security to arrange the swap
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Gareth_L]

Hi DawidZaleski

Thanks for those details 

I have arranged for a replacement hub to be sent out 

It can take 3-5 days and we will send you a tracking number 

Gareth_L