on 06-12-2022 08:50
Hello,
I added Sky Sports back to my subscription last night when you add these it says you will have access straight away in the confirmation email however it is still blocked the channel.
This is the first time I have removed a package and readded it
Answered! Go to Answer
on 06-12-2022 16:25
on 06-12-2022 09:15
Hey Matt,
When did you remove Sky Sports last time?
on 06-12-2022 09:33
The exact date and time I removed it (30 Days prior to the world cup starting) was 15/10/2022 at 12:34
I also removed BT Sport at the same time I have added that back and it has come back ok immediately but not Sky Sports
on 06-12-2022 09:58
this is really useful thanks...could you please PM me your account details and I'll get it looked into
on 06-12-2022 13:25
Hi not sure if you have seen but I have sent my account details for this to be looked at
on 06-12-2022 16:25
this should now be fixed, can you please check?
on 06-12-2022 21:22
Yes thanks I now have access to these channels