My speeds at home used to be decent - around 100-150MBps upload and 10-20MBps upload, then I had a run of about 6 weeks where the upload speed was almost always under 1MBps.
Finally went back to normal, then a few weeks ago the upload speed kept dropping so significantly throughout the day that voice calls on Teams were a nightmare. e.g. upload speed would go from 20 down to 0.2.
I call Virgin and every time I'm told "engineers are in the area and will fix it in 24-48 hours", but it never seems to happen. Even when they actually message to say the issue is fixed, the speeds continue to fluctuate and drop. There never seems to be a fix.
I told Virgin I couldn't handle it any more, as working from home was impossible, and they gave me a free upgrade to Gig1 and a new Hub 4. Absolutely no difference and I do multiple speed tests and get random download speeds between 5-300, but only 0.1-0.2 upload speeds for majority of the time (it has hit 30 upload once, which is close to the advertised speed).
Am I the only person getting such terrible upload speeds? Will this ever be fixed or do I need to jump to a standard line with another company offering minimum speeds of 73 download and 19 upload?
