on 28-08-2021 14:30
Hello,
New customer here who has plugged in the quick start kit. I am signed up to the 350Mb package.
However, although I am connected to the Internet, my speed test via ethernet cable is only 95Mb and my super hub 3 has an orange light on.
Do I need time to let the speed increase (only been with openreach lines before, they recommend 3 days to let speed settle)?
Anyone know what the orange light means, and is this indicative of speed problem?
Thanks in advance.
Answered! Go to Answer
on 29-08-2021 06:56
@ajh79 Still not sure about the orangey-yellowy power light on the hub, but it works, so I'm happy.
You've almost certainly got a recycled Hub 3 returned by another customer. Usually any blood, baked beans or nicotine residues have been wiped off, but that appears to be the full extent of quality control. The prevalence of off-white, orangey, yellow, and (in my case) mocha LED's appears to be related to the cheap construction of the hub, and progressive loss over time of output from the blue diode in the RGB multi-colour LED package. VM will insist that this is normal and acceptable.
on 28-08-2021 20:04
on 29-08-2021 06:56
@ajh79 Still not sure about the orangey-yellowy power light on the hub, but it works, so I'm happy.
You've almost certainly got a recycled Hub 3 returned by another customer. Usually any blood, baked beans or nicotine residues have been wiped off, but that appears to be the full extent of quality control. The prevalence of off-white, orangey, yellow, and (in my case) mocha LED's appears to be related to the cheap construction of the hub, and progressive loss over time of output from the blue diode in the RGB multi-colour LED package. VM will insist that this is normal and acceptable.