Got new Hub 4

[StealthDavid]

Just set up the new hub 4 and the Internet speed is exactly the same as my old package when it should now be 1gb. Anything I need to do to activate the new speed?

[nuzikdude]

Have you a new speed connection as well or just a new hub?

If you call virgin 150 on your handset or 0345 454 1111 then there maybe an activation option there

[lotharmat]

Should be automatic

Have a look at your hub stats - see what the max download speed is (it will be in bytes/s so you'll need to divide by (I think) 1,000,000 to get your Mb/s speed


(I'm bound to be a factor of 10 off in this...)

[Corey_C]

Thanks for your post and for reaching out to the Community Forums, StealthDavid,

How has the service been since your post? Has the speeds improved?

Cheers,

Corey C