External broken junction box

[paulwb]

The green external junction box outside my flat has the door completely off, it has been like this for a year now, I keep ringing up but all I get is different departments and no one has a clue now the cables are hanging out and everything is loose inside the box, last time someone tampered with the wire with resulting no broadband for two days I need to know to resolve this and it seems I am not the only one

[Paulina_Z]

Hi @paulwb,

Our team is having issues locating the cabinet at the listed location. I will send you a Private Message to look into this further so we can locate the cabinet and have this issue resolved.

Please keep an eye our for a purple envelope at the top right corner of the page.

I will be in touch soon.

Thank you.

[Paulina_Z]

Hi @paulwb,

Thank you for confirming the location of the cabinet, our team have located the cabinet and have raised a work order for this issue.

Please let us know if there's anything else we can do to help.

Thank you.