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2 factor on my VM account

Lite1970
Tuning in

How do I set up 2 factor for my Virgin Media Account?

4 REPLIES 4

unisoft
Knows their stuff

You can't. It's not enabled by VM. Stupid, I know. They'd had long enough to do this.

legacy1
Alessandro Volta

Problem I find with 2 factor if by text to a phone say you lost your phone? with google you can add many as a backup.

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Graham_A
Very Insightful Person
Very Insightful Person

@Lite1970 wrote:

How do I set up 2 factor for my Virgin Media Account?


@Lite1970   VM 2 factor authentication is done via having to set a third party email address as the sign in username for your Virgin Media account.

https://www.virginmedia.com/dpb/help/change-my-virgin-media-email-address

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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unisoft
Knows their stuff

I have a 3rd party email address and nowhere I can set 2 factor whether by phone SMS OR an authenticator token app?