on 05-04-2023 08:42
I live in the upstairs flat of a house and i am planning to have fibre installed at the property.
My neighbour (who is also my landlord) already has VM installed in his flat, my question is will this cause any issues for me getting Gig1 in my flat, I'm not sure the package he has.
I didn't want to go ahead and get appointments set up, cancel my current provider or anything until this is found out.
also when trying to get the order up it only shows up as one address so when trying to order it says that the account will need to be settled at this address first?
Is there anyway to get this changed to Ground floor flat/ top floor flat?
Thank you in advance.
Answered! Go to Answer
on 05-04-2023 08:53
Welcome to the community and thank you for considering joining us.
To answer your questions quickly:
Hope this helps.
Thank you again,
Jon
on 05-04-2023 08:53
Welcome to the community and thank you for considering joining us.
To answer your questions quickly:
Hope this helps.
Thank you again,
Jon
on 11-04-2023 13:24
Just want to thank you for the help @VM-Jon, finally got the order placed.
on 11-04-2023 13:51
@James_b_2790 , you are most welcome.
if you need any further assistance please don’t hesitate to come back to us here.
Jon