burning smell from hub

[sk33n]

there is a burning small coming from my hub since sunday evening. there was a power cut in my street for a few mins, burning smell has only started since then. anyone know the best way to get this sorted out? thanks

[lotharmat]

If it were me, I'd call 150 (or 0345 454 1111) and tell them it is hot and smells burnt - they'll book a tech visit sharpish!

[Kain_W]

Hi sk33n,

Thanks for raising this query and welcome to the community.

Sincere apologies for any issues faced, I've dropped you a PM so we can discuss further.

The message will appear within the purple envelope icon.

Regards,

[jem101]

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@lotharmat wrote:
If it were me, I'd call 150 (or 0345 454 1111) and tell them it is hot and smells burnt - they'll book a tech visit sharpish!

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Really, you’re hopeful aren’t you? More likely they’ll say, "just switch it off and on again and a manager will call you back within 48 hours - that’ll absolutely sort the issue out!"

Oh and “best get some air freshener to fix the burnt smell problem”!

[lotharmat]

Got to be a bit of an optimist sometimes... 😉