Quick Start Delivery

[Jk8c]

Hi there, I’m a new customer. Signed up for broadband in my new home and received contract details and was told delivery would be confirmed for today. I’ve received no further information and do not have the details needed to discuss account over the phone, or to track delivery. I need to know if my kit is being delivered today as I work from home and need this set up as soon as possible, can anyone help?

[VM-Jon]

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

Update - This order has been delayed due to an active account already at the premises.