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No VM wall socket

Noema
Joining in

Hi,

I ordered self-install kit just to find out there is no Virgin socket in my new property. I was trying to book an engineer but I didn’t get anywhere. Can you please advise?

Thank you

2 REPLIES 2

Noema
Joining in

Hi,

I have the same issue. I ordered self-install kit just to find out there is no Virgin socket in my new property. I was trying to book an engineer but I didn’t get anywhere. Can you please advise?

Thank you

newapollo
Very Insightful Person
Very Insightful Person

Hi @Noema 

Call the pre-installs team on 0800 052 1734.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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