Broadband delivery

[helenwickenden]

After lots of hassle with virgin media to order the broadband package which was meant to arrive on Tuesday. 

It’s now Friday and I’m waiting for a message of yodel for my 2 hour delivery slot, and tracking number. I thought this would’ve been sent to me in the morning as it would allow me to go about my day. Now I am becoming worried that my broadband will not be delivered today. Could someone from virgin media/yodel please help? 

[Corey_C]

Thanks for your post and welcome to the Community Forums,

Sorry to hear that your delivery hadn't gone as planned. Our records show you have since been in touch with the care team by phone to have this addressed.  You can also track orders online here: https://my.virginmedia.com/discover/welcome/get-ready/track-order

Let us know if you need anything else.

Cheers,

Corey C