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Wifi hotspots

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Rich674
Joining in

on ‎25-11-2022 20:26

Since I've had virgin broadband I've been unable to access the WiFi hotshots with the error unable to install profile. I have a s22 ultra on android 13. Any ideas?

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newapollo
Very Insightful Person
Very Insightful Person

on ‎25-11-2022 22:31

Hi @Rich674 

The following highlighted post may help

https://community.virginmedia.com/t5/Networking-and-WiFi/Can-t-connect-to-hotspot/ 

Also on the same thread look at the rest of the posts especially the ones by simonhunter87 as he has the same mobile as you and got it working.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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newapollo
Very Insightful Person
Very Insightful Person

on ‎25-11-2022 22:31

Hi @Rich674 

The following highlighted post may help

https://community.virginmedia.com/t5/Networking-and-WiFi/Can-t-connect-to-hotspot/ 

Also on the same thread look at the rest of the posts especially the ones by simonhunter87 as he has the same mobile as you and got it working.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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