WiFi box has had a flashing green light all day. Won't connect

[bbgreat]

Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything.

Just keeps resorting back to flashing green. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Anyone know the solution to this?

Tried to talk to customer service and they just told me to post on the message board which seems like a bizarre way to help people instead of just customer service but heh. Hopefully can find a solution.

[jbrennand]

If its still happening... the first thing is to check for any “known network faults - Try in 2 places

1) Try the “check service,”Area status webpage" (link at top right of this forum)

2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

[Chris_W1]

Hi bbgreat, thanks for the message and welcome to the forums. 

I have checked the area and there is no outages in the area.

I can see that there was an issue when posting which has since been resolved. 

Can you confirm if you are still having issues with the service? ^Chris.