on 14-07-2021 23:22
For the love of God, can someone please tell me the link where can i book an engineer ONLINE???
I cant find it on the Virgin Media website
on 14-07-2021 23:26
It's not possible to book one online.
You can describe the issues you have here, the community can try to assist, and if it ultimately requires an engineer visit then the VM forum staff can arrange one, but it all starts with describing the problem, providing some information about the connection from your hub, and hten waiting a few days for VM to engage and decide whether or not it warrants an engineer visit.
on 14-07-2021 23:29
Thanks...So I have been misinformed by a Virgin Media Engineer i can do such a thing...Nice....
15-07-2021 07:50 - edited 15-07-2021 07:55
The engineer will be talking about this
https://www.virginmedia.com/help/service-status
How do I check my service status?
If you have an issue with your broadband, TV, phone or mobile service you can run a test online via our Service status page.
It’s really simple and quick...
However any engineer options will depend on the result of the test, it's not something you can arrange immediately.