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Sonlyme · ‎26-09-2022

why can't I access the 'Virgin Media Connect' app in Play Store so that I might be able to test my WIFI and so benefit from the recent boast from Virgin about "Super Strong WIFI guarantee"?. When I type Virgin Media Connect App into the search box I get "Virgin Red"

Akua_A · ‎28-09-2022

Hi @Sonlyme,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been unable to download our connect app. You can find all you need to know here https://www.virginmedia.com/broadband/connect-app there is also a direct link to the app store there. Also, you can find out about our wifi pods and how to order them here https://www.virginmedia.com/broadband/intelligent-wifi

Thanks,

Akua_A
Forum Team
New around here? Check out the do's and don'ts, in our Community FAQs

See where this Helpful Answer was posted

Akua_A · ‎28-09-2022

Hi @Sonlyme,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been unable to download our connect app. You can find all you need to know here https://www.virginmedia.com/broadband/connect-app there is also a direct link to the app store there. Also, you can find out about our wifi pods and how to order them here https://www.virginmedia.com/broadband/intelligent-wifi

Thanks,

Akua_A
Forum Team
New around here? Check out the do's and don'ts, in our Community FAQs