Unable to text to 80011

[Cancanlam]

Unable to text to 80011 on ‎3Jul22I have received a virgin medial brochure asking me to sent a text message and other related information on 80011 to get the connection.

However, it turns out that the message is failed to send. I am interested to get the connection in my newly built flat hence need to contact the virgin media. Any suggestion is welcome.

[VM-Jon]

Hi @Cancanlam , 

thank you for taking the time to reach out to us here, welcome to the community.

i’m sorry to hear that you are having some difficulties texting your information. I will send you a private message for some details and get this done manually for you.

thank you

Jon