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Solid white power light

Nephilimuk
Just joined

on ‎27-07-2022 16:06

WiFi has been dropping in and out for a few weeks now, but today nothing.  Reset the router (hub3) and I only have a solid white light indicated.

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2 REPLIES 2

Anonymous
Not applicable

on ‎27-07-2022 16:13

Isn't solid white = connected and good to go?

Amber and red is bad, green is wps

Have you run a test via My Virgin Media account and/or from the hub directly to see of there's an issue 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎27-07-2022 16:57

Hi @Nephilimuk 

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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