Router has constant yellow light

[recallx04]

Have tried rebooting router and resetting, always come back with a yellow light, any help to get this to white light please?

[recallx04]

Hi tom, im on the hub page but there is no option to click on the router status unfortunately. please advise?

[recallx04]

Network Log

Time Priority Description

13/07/2020 09:51:43	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/07/2020 09:11:26	Warning!	LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/07/2020 07:47:36	Error	DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:13:45	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:08:14	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:10	Warning!	Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:5	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:5	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:5	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:5	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2020 12:06:4	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2020 08:21:57	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/07/2020 13:23:18	Error	DHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/07/2020 21:39:12	Error	DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/07/2020 13:26:41	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/07/2020 05:55:9	Error	DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/06/2020 22:29:0	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2020 23:33:25	Error	DHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2020 12:50:32	Error	DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2020 11:40:12	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

[recallx04]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	39400102	5.1	5120	64 qam	6
2	32600000	5.1	5120	64 qam	7
3	25799961	5.1	5120	64 qam	8
4	46199985	5.1	5120	64 qam	5

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[recallx04]

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	323000000	-1.5	40	256 qam	24
2	139000000	-1.7	40	256 qam	1
3	147000000	-1.2	40	256 qam	2
4	155000000	-1	40	256 qam	3
5	163000000	-0.9	40	256 qam	4
6	171000000	-0.5	40	256 qam	5
7	179000000	-0.7	40	256 qam	6
8	187000000	-0.9	40	256 qam	7
9	195000000	-1	40	256 qam	8
10	203000000	-1.2	40	256 qam	9
11	211000000	-1.7	40	256 qam	10
12	219000000	-1.5	40	256 qam	11
13	227000000	-1.9	40	256 qam	12
14	235000000	-2	40	256 qam	13
15	243000000	-2	40	256 qam	14
16	251000000	-2.2	40	256 qam	15
17	259000000	-2.2	40	256 qam	16
18	267000000	-1.7	40	256 qam	17
19	275000000	-2	40	256 qam	18
20	283000000	-1.7	40	256 qam	19
21	291000000	-1.5	40	256 qam	20
22	299000000	-1.4	38	256 qam	21
23	307000000	-1.2	40	256 qam	22
24	315000000	-1	40	256 qam	23

[recallx04]

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	94	0
2	Locked	40.3	415	92
3	Locked	40.9	429	105
4	Locked	40.9	425	68
5	Locked	40.3	452	1
6	Locked	40.3	78	0
7	Locked	40.9	399	2
8	Locked	40.3	118	0
9	Locked	40.3	70	0
10	Locked	40.9	62	0
11	Locked	40.9	107	0
12	Locked	40.9	52	0
13	Locked	40.3	78	0
14	Locked	40.3	274	0
15	Locked	40.3	396	58
16	Locked	40.3	368	84
17	Locked	40.9	373	102
18	Locked	40.3	391	58
19	Locked	40.3	471	49
20	Locked	40.3	92	0
21	Locked	40.3	228	0
22	Locked	38.9	146	0
23	Locked	40.9	87	0
24	Locked	40.3	73	0

[Jodi_S]

Hi recallx04,

Thanks for posting your logs. Looking remotely from the details you have provided from your community profile we can see no issues from our end.

All,power levels are within specification and there are no area faults currently. Our only suggestion at this point would be WiFi boosters which will help with the poor signal you are currently experiencing.

You can order these through our Connect App which you can download through Apple store or Google play. This App shows you where all the black spots in the property are where you WiFi signal is weak.

Kind regards Jodi