Refresh In Progress Hub 3.0

[slamdunc83]

Have a Hub 3.0 that appears to be stuck in a refresh loop. Solid white light, can connect to the WiFi, but on accessing login page, just get a welcome splash for language selection then "Refresh In Progress".

Have tried a resetting a few times, same result. 

Anyone any clues? Any and all help much appreciated! 

[slamdunc83]

Hey @lugsamuke, turned out the router hadn't been registered on the account. Engineer came out, contacted base to register and got up and running.

Hope you get sorted! 

[Kath_F]

Hi slamdunc83, 

Thanks for coming back to us and updating us on how this was resolved for you. 

We're glad things are working as they should be for you. 

If you have any further issues, please pop back here and let us know so we can help further. 

Many thanks,